{"id":5790,"date":"2025-11-15T12:38:50","date_gmt":"2025-11-15T11:38:50","guid":{"rendered":"https:\/\/reinhardtsuto.hu\/?page_id=5790"},"modified":"2025-11-17T15:20:54","modified_gmt":"2025-11-17T14:20:54","slug":"visszakuldesi-szabalyzat","status":"publish","type":"page","link":"https:\/\/reinhardtsuto.hu\/en\/visszakuldesi-szabalyzat\/","title":{"rendered":"Return policy"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t

Return policy<\/b><\/span><\/h1>

reinhardtsuto.hu<\/b><\/span><\/p>

1. General Provisions<\/b><\/span><\/h2>

This return policy applies to industrial ovens manufactured and distributed by REINHARDT-91 Kft. (Registered office: 6500 Baja, Nagy I. utca 35, Hungary). Our company sells exclusively to professional users (B2B partners), such as bakeries, pastry shops, and industrial facilities that place orders based on pre-defined technical parameters.<\/span><\/p>

2. Custom Manufacturing and Exclusion of the Right of Withdrawal<\/b><\/span><\/h2>

Reinhardt ovens are in all cases manufactured based on <\/span>individual orders<\/b>, according to the parameters and requirements specified by the customer. Since the size, design, equipment, and configuration of the products are fully customized, these ovens are <\/span>not considered pre-manufactured, standard products.<\/b>.<\/span><\/span><\/p>

In the case of custom manufacturing - based on EU and Hungarian legislation - the customer <\/span>does not have the right of withdrawal.<\/b> Accordingly, ordered industrial ovens <\/span>cannot be returned<\/b>, and the exercise of the right of withdrawal is not possible.<\/span><\/span><\/p>

3. B2B Sales<\/b><\/span><\/h2>

Our company serves professional users; therefore, consumer protection rules applicable to private individuals (e.g., the 14-day right of withdrawal) <\/span>do not apply.<\/b>Contracts are concluded in all cases according to the rules governing legal relationships between businesses.<\/span><\/span><\/p>

4. Service Network and Technical Support<\/b><\/span><\/h2>

Although product returns are not possible, <\/span>REINHARDT-91 Kft.<\/b>ensures the long-term and reliable operation of its ovens through a nationwide service network.<\/span><\/span><\/p>

As part of our service offerings:<\/span><\/p>